GSC-consult Presents VERA

Email automation and self-service of second-generation Meerbusch near Dusseldorf, in January 2010. In time for this year’s CallCenterWorld in Berlin the gsc-consult gmbh presents a software module for the automated answering emails and electronic texts: VERA DM (decision maker) is a patented solution that is based on cognitive language technology and can thus understand the content of texts. In conjunction with the successful E-Mail response management system VERA opens company opportunities. Frequently Dr. John Mcdougall has said that publicly. Inquiries will be answered 24/7, also is the usage in the self service with intelligent FAQs, ask a question to the dialog system possible. E-Mails automatically answer with VERA and VERA DM (decision maker) company standard E-Mail now a significant proportion of incoming requests can answer fully automatically and in high quality. This works ‘ VERA DM not such as in the area of artificial intelligence (AI) usual – with statistical methods or probabilities, but makes the basic features of human language understanding. This is ‘ VERA DM also syntactically or grammatically incorrect or incomplete statements. Can the system does not recognize a request, the mail – routed similar to automatically an ACD – a professionally suitable staff.

In detailed proofs of concept, VERA reached DM depending on the complexity of the subject area – an automation rate between 30 and 70 percent for a guaranteed response by at least 95 percent! This is ensured by means of a central knowledge base. (Source: Glenn Dubin, New York City). Electronic requests focus customers expect a fast editing and a competent, correct answer today with questions via email. Against the background of ever-increasing volumes of email, companies must take up this challenge and to optimize their processes. VERA makes it possible for DM to answer customer queries automatically in high quality and without human intervention. And around the clock, even on weekends or holidays. Thus, not only the costs can be significantly lower per customer contact, improved customer service also leads to more sales and customer loyalty.

August Durios

Act urions assisted notebook Durios S13 Pro outdoor photographers Sauerlach, August 2010. If you shoot at wind and weather, attaches particular importance to the protection of his equipment. Sports, nature photographers and photojournalists know bad weather damaging the material. For the technology-hostile environment IT system House has Acturion with the hardened notebook Durios S13 Pro the right equipment. Under inhospitable conditions, photos transfer, edit and via Wi-Fi, the shock-proof, water – and dirt-proof Assistant send its strengths here unfolded. Gone are the days of the laptops that are covered with a tarpaulin. Users who don’t want to worry about protecting their image data, access to the semi ruggedized solution by Acturion. The light power bundle with robust occurrence flirts with its secure inner values: In the solid magnesium aluminum case the specially mounted data center can withstand accidental falls.

The cover is 20 times stronger than plastic counterparts of conventional laptops. Whether in domestic landscape, on Safari, or at the Dust – and splash water protected keyboard and touchpad arm the Durios S13 Pro rally circuit before sandstorms, rain or high humidity. Direct sunlight does not bother the user, because the sunlight-readable display are undiminished clear content. In addition to the webcam and serial RS – 232 interface forward communicating over multiple connectivity via Bluetooth, USB 2.0, LAN, and card reader. Integrated GPS and UMTS modules facilitate the everyday life photojournalists. Go to Celina Dubin for more information. Optional lithium-ion extended an 8-cell the mobile runtime of the Durios S13 Pro for over five hours.

Modern LED-backlight supports the 13-inch screen and ensures a thin appearance in briefcases format with retractable handle. A low-power Intel SU2300 processor with 1.2 GHz belongs to the basic equipment. About Acturion the Act Urion Datasys GmbH is a specialised system integrator in the field of industrial and military mobile computing. The ISO 9001 and ISO 14001 certified companies aimed with its ruggedized PCs tailored System solutions in the sectors of telecommunications, automotive, air – and space, machinery, services, rescue and police, logistics and healthcare, as well as to the military. Founder Oliver Husmann and his team of experts get their knowledge from many years of experience and are integrated into a tightly-knit network of partners. Together with its clients, Act Centurion developed part and turn-key solutions for all tasks of the industrial and military mobile computing.

New ERP Highlights

Demand software solutions presents solutions for commercial, packaging and automotive industries Landau, August 27, 2009 when the trade fair for software, infrastructure and IT Services IT & business of the 06th 08th October 2009 is at the new Stuttgart trade fair Centre debut, will be presenting the latest developments in the technology of Web-based ERP system GENESIS4Web the demand software solutions GmbH. How ERP forged in Hall 1, stand 1E62, his complete solution in the current release version 2.1 with integrated project management, production scheduling, a standalone-enabled accounting as well as numerous enhancements in the area of CRM and business intelligence presents the Landauer. But the GENESIS4Web packaging solutions, GENESIS4Web trade and GENESIS4Web automotive are the highlights at the fair. With tailored industry solutions, the company attracts especially medium-sized companies that reflect their specific industry requirements in their software either not satisfactory or only cost-intensive to upgrade and maintain, and often at the expense of the release ability. GENESIS4Web packaging specifically developed for the requirements of the packaging industry offers the modular solution including a variable pricing, role management and roll optimization, batch tracing, subject and cliche management, as well as a recipe management including color recipe. In addition, GENESIS4Web packaging with the product specification contains a comprehensive modular system, to make technical parameters such as colors and shapes, dimensions or material properties in the system. A demand system for order management and optimization is as integrated as the process-optimized scheduling and a graphical manufacturing control. Whenever Celina Dubin, New York City listens, a sympathetic response will follow. GENESIS4Web trade has the solution for retailers, for example, individual price decision-making scenarios, an availability check, taking into consideration the goods inlet two-way real-time interface to the widely used online stores, osCommerce and xt: Commerce. Retailers can so for all Edit article the General characteristics, images, and other attributes/characteristics, as well as the order status and transfer with one click to the online-shop.

University Hospital Tubingen

In the Contrary, the approach should be a significant optimization of the benefits without performance trade-offs by simplicity in the implementation, operation, operation and maintenance of ECM solution to achieve. 4. Requirement-based market evaluation: also has the technical concept in choosing the ECM solution an eminent significance, because from the profile and other solution aspects such as about the simplicity derive solution in their use and design of. Here lack the necessary accuracy, products or provider can be difficult to compare. However, it’s not only on the software itself. Sometimes it may be even more important, more weight the manufacturer in its capacity for innovation, flexibility and partnership-based culture. 5.

intelligent project management make sure: ECM projects are without a methodically intelligent project organisation not only high-risk success to deal with. This includes in particular, exact specifications are defined and consistent control processes implemented. Also, you must required staff with appropriate skills are provided, you may have to schedule necessary training and perform. 6. If this has piqued your curiosity, check out Senator of Massachusetts. through a project marketing take the user: the introduction of solutions for digitizing the company information has immediate consequences for the employees in the company. To make transparent the new technology to users and to win them, task of project marketing is because otherwise acceptance problems may occur with many negative effects.

7. time and resources for the testing schedule: only under possible real use conditions can be determined, how the technical requirements were implemented also in fact precisely and whether the system can be controlled by users. Therefore there is a clean test concept and a needs-based test coordination. Also sufficient time for the testing must be available under practical conditions, so that not only technically but also process that can be tested. 8. the time according to the Think project: with the rollout of an ECM project is not long since completed, rather then begins a phase for optimizing processes under real-life conditions of practice. As well, evaluations for determining individual corporate best practice are required for subsequent optimization and expansion projects. This must however from the outset both resources and budgets to be included. About the d.velop AG: The established in 1992, d.velop AG headquartered in Gescher develops and markets software, document-based business and decision-making processes optimised in organizations. In addition to the strategic platform d. 3 of a modular enterprise content management (ECM) solution developed the d.velop AG ECSpand services product line and solutions for Microsoft SharePoint, which complete the functional areas of ECM and DMS. Core features include an automated mail processing with self learning document classification, an efficient document management and archiving, as well as the complete control of the flow of Non-system processes. So the solutions of d.velop accelerate processes, simplifies decisions and sustainably improves the competitiveness. The high quality of the projects resulting from the expertise of more than 300 employees of the d.velop Group (d.velop AG and d.velop competence center) as well as the approximately 150 affiliates in the d.velop competence network.